Legal Document

F99 Terms & Conditions — Your Rights & Responsibilities in Plain Language

By creating an account on f99, you agree to abide by these terms. Don't worry — we've kept things simple and avoided complex legal jargon. Please read them carefully, and contact support if you have any questions.

Last Updated: January 2026
Account Payment Bonus Betting Responsibility
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15 Sections
Complete Guide
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Fully in English
Written in Plain Language
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For Your Protection
Transparent Policy
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Age Verification Required

Key Highlights of the Terms & Conditions

The most essential parts of f99's rules at a glance

01

Account Authenticity

Each player is allowed one account only. You must register with accurate information. Providing false details may result in account closure.

02

Age Confirmation

You must be at least 18 years old to play on f99. A national ID may be required for age verification.

03

Fair Payment Policy

F99 does not withhold payments. All legitimate winnings are paid out promptly, with no payment fees.

04

Bonus Usage Rules

All bonuses are subject to wagering requirements. Bonus funds cannot be withdrawn before these requirements are met. The conditions are clearly stated on each offer.

05

Fraud & Abuse

Any fraudulent activity is strictly prohibited. If detected, the account and its balance will be permanently confiscated.

06

Responsible Gaming

F99 is committed to responsible gambling. Self-limit, cool-off, and self-exclusion options can be activated at any time.

Geo

Introduction — Why You Should Read This Document

F99 (hereinafter referred to as "we", "the platform", or "f99") is an online betting and gaming platform based in Bangladesh. By opening an account, placing a bet, or using any of our services on f99, you are deemed to have read and accepted these Terms & Conditions.

We understand that legal language can be difficult to follow. That's why f99 has made every effort to present all terms in plain, straightforward English. If anything is still unclear, reach out to our support team — we're happy to explain.

Important: These rules are in place to protect both you and f99. Follow them and you'll never have a problem.

Key terms used throughout these Terms & Conditions:

WordsFinance
User / PlayerAnyone who is registered and active on f99
WagerHow many times you must wager a bonus before withdrawing
KYCIdentity Verification Process (Know Your Customer)
FundsYour f99 Wallet Balance
Cool-OffOption to temporarily suspend your account for a set period
1

Account Registration & Personal Information

To open an account with f99, you must provide accurate and truthful information. Your name, date of birth, mobile number, and all other details submitted at registration must be genuine.

  • An individual may only One account. If multiple accounts are found belonging to the same individual, all accounts will be closed.
  • Sharing your account with any third party is strictly prohibited. Your account is for your use only.
  • If you need to update your details after registration, please contact support and provide the necessary documentation.
  • You are solely responsible for keeping your password and login credentials confidential.
  • If you notice any suspicious activity on your account, contact f99 support immediately.

Providing accurate information at registration makes future withdrawals and KYC verification much smoother.

2

Age & Eligibility Requirements

To participate on f99, you must be at least 18 (Eighteen) Years Required. The platform is strictly off-limits to anyone under the age of 18.

Warning: If an account is found to have been registered with a false age, all balances and bonuses will be forfeited and the account will be permanently closed.

  • A National ID (NID), passport, or birth certificate may be required for age verification.
  • F99 reserves the right to verify your age at any time, particularly prior to large withdrawals.
  • Your account may be temporarily suspended while the verification process is ongoing.
3

Deposit, Withdrawal & Payment Policy

All payment policies at f99 are designed with the player's convenience in mind. Both deposits and withdrawals are completely free of charge.

Deposit Terms & Conditions:

  • Minimum deposit: ৳50 via bKash & Nagad, ৳100 via Rocket.
  • Daily maximum deposit: bKash ৳30,000; Nagad ৳25,000; Rocket ৳20,000.
  • Deposits must be made from your own mobile banking account. Deposits from third-party accounts are not permitted.
  • Failed deposits are automatically refunded within 3 minutes.

Withdrawal Terms & Conditions:

  • Minimum withdrawal: ৳200 (applicable to all methods).
  • Withdrawals can only be made to the mobile number registered on your account.
  • KYC verification is required for withdrawals exceeding ৳1,00,000.
  • F99 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

All legitimately won funds are always paid out. f99 never withholds fair winnings.

4

Bonus & Promotion Terms

F99's bonus offers are designed to deliver real value. However, each bonus comes with terms that must be followed.

  • Wagering Requirement: A specified amount must be wagered before any bonus funds can be withdrawn. The multiplier (e.g. 10x, 12x) is clearly stated in each individual offer.
  • Bonus Validity: Every bonus has a set validity period (ranging from 7 to 60 days). Any unused bonus will expire at the end of this period.
  • Multiple Bonuses: Typically, only one bonus can be active at a time. However, cashback and referral bonuses can run alongside other active bonuses.
  • Bonus Abuse: Any attempt to manipulate the bonus system will result in the cancellation of all bonuses and the account.
  • Free Bet: For winnings from free bets, only the net profit (excluding the stake amount) will be credited to your account.

Full bonus terms are available on each promotion page. If you have any questions, feel free to ask our support team.

5

Betting Rules & Result Determination

All betting on f99 follows international standards. f99's decision is final in determining all outcomes.

  • Live Betting: Odds in live betting can change at any time. The odds at the moment your bet is confirmed are the ones that apply.
  • Match Cancellation: If a match is cancelled, the stake for that bet will be refunded.
  • Technical Issues: If a bet is cancelled due to a server issue on f99's end, your funds will be refunded.
  • Match Fixing: If match-fixing is evidenced in any game, f99 reserves the right to review and revise the outcome of the related bets.
  • Maximum Win Limit: Each betting category has a maximum win limit, which is clearly stated within the respective betting section.
  • Incorrect Odds: If a bet is accepted at incorrect odds for any reason, f99 reserves the right to void that bet and issue a refund.
6

Account Suspension, Closure & Forfeiture

F99 reserves the right to suspend or close an account under the following circumstances:

  1. Operating multiple accounts.
  2. Registration using false information.
  3. Bonus abuse or manipulation of the system.
  4. Operating an account on behalf of a minor.
  5. Suspected money laundering or illegal financial transactions.
  6. Threatening or abusive behaviour toward other players or f99.

If your account is closed due to a rule violation, any bonus balance may be forfeited. However, you may still claim any legitimate deposited funds of your own.

You may close your account at any time. Simply notify support and your account will be closed within 48 hours, with any valid balance returned to you.

7

Responsible Gaming & Self-Regulation

F99 places the highest importance on responsible gambling. We want every player to enjoy the experience for entertainment — not out of compulsion.

Available at f99:

  • Deposit Limit: Set your own daily, weekly, and monthly deposit limits.
  • Betting Limit: Set your own maximum stake per bet.
  • Cool-Off Period: Take a break for anywhere between 1 day and 6 months.
  • Self-Exclusion: Suspend your account permanently or for an extended period.
  • Time Reminder: Once the set time is reached, the app will send a notification.

If gambling stops being fun and starts causing stress, take a break. Visit f99's responsible gambling page for more information.

8

Personal Data Privacy

F99 takes the protection of your personal data very seriously. We secure all information using 256-bit SSL encryption.

  • Your personal information will never be sold to third parties.
  • Your information may only be shared with authorities if required by law.
  • F99's payment processing partners receive only the information necessary to complete a transaction.
  • You can view or update your personal information at any time.

For more information, visit our Privacy Policy Read.

9

Complaints & Dispute Resolution

If you have a dispute with f99, it can be resolved through the following process:

  1. Step One: Contact our 24/7 support team. Most issues are resolved instantly via live chat.
  2. Step Two: If your issue is not resolved via live chat, please submit a detailed complaint by email.
  3. Step Three: f99 will respond in writing within 72 hours.
  4. Final Step: If a matter remains unresolved, a complaint may be submitted to the licensing authority.

Complaints Email: support@f99-baji.com — Just write in Bengali.

10

Rule Changes & Updates

F99 reserves the right to update these Terms & Conditions at any time. In the event of any significant changes:

  • Notification will be sent via SMS to your registered mobile number.
  • A notification will be displayed upon logging in to the platform.
  • You will be notified at least 7 days before any changes take effect.

Your continued use of f99 after any changes have been made will be taken as your acceptance of the updated terms.

Visit this page regularly to stay up to date with any rule changes.

Frequently Asked Questions About the Rules

No. An f99 account may only be used by the registered account holder. Placing bets on behalf of others or sharing your account is strictly prohibited. If detected, both accounts will be suspended.

No, withdrawals from bonus balance are not permitted before the wagering requirements are met. However, your actual deposited funds can be withdrawn at any time. Once the wagering requirements are fulfilled, the bonus balance becomes withdrawable as well.

f99 never withholds legitimately won funds. However, large withdrawals may be temporarily held if KYC verification has not been completed. There are no barriers to receiving your winnings as long as you play by the rules.

f99's support team is available 24/7 to assist you. Ask any question about the rules via Live Chat and get a clear, straightforward explanation. You can also reach out by email.

Got the rules? Join f99 now

F99's rules are simple and transparent — because we want you to play with complete peace of mind. Open an account in just 2 minutes and get a 100% bonus on your first deposit.

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