Whatever information you share with f99 belongs to you alone. We never sell your personal data or use it unnecessarily. On this page, we explain in plain English — what data we collect, why we collect it, and how we keep it secure.
Our key data protection pillars at a glance
Every piece of data sent to f99's servers is protected with 256-bit SSL encryption — the same technology used by banks and hospitals.
F99 never sells your personal data or shares it with advertising agencies. Your information is used solely to provide you with our services.
You can view, correct, or delete your personal data at any time. Data portability — your data, in your hands.
Only limited data is shared for payment processing or legal compliance. Every partner is bound by our strict confidentiality agreements.
Our fraud detection system monitors your account around the clock for suspicious activity and alerts you instantly.
Upon account closure, all your personal data will be removed from f99's systems, except where retention is required by law.
When you use f99 (our website, app, and all related services), you share certain information with us. This Privacy Policy clearly outlines what that information is, why it is collected, how it is kept secure, and what rights you have.
We believe everyone has the right to full control over their own data. That's why f99 has followed a "user-first" approach from day one. This document is written in plain, simple English — not dense legal jargon — because you deserve to understand what you're reading.
f99's commitment in brief: No data sales, no unnecessary use, and protection with the highest-grade technology — these three principles are the foundation of our Privacy Policy.
This policy applies to all f99 services — website, mobile app, live chat, email communications, and every other channel.
F99 collects only the data needed to provide you with the right service. We do not ask for unnecessary or irrelevant information.
| Data type | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration & KYC |
| Contact Information | Mobile number, email | Registration |
| Financial Information | BKash/Nagad number, transaction records | On Payment |
| Usage Data | Betting history, login times, preferences | Service usage |
| Device information | IP address, browser, operating system | Automatic |
| Communication Records | Support Chat History | Support |
We never store your full bank account number, credit card number, or password.
F99 uses your information only for specific purposes. Each of those purposes is clearly outlined below:
f99 never uses your data for any purpose beyond those listed above.
F99's security infrastructure meets international standards. We maintain multiple layers of protection:
F99 uses cookies and similar technologies. Cookies are small files stored in your browser that help remember your preferences.
You have several important rights regarding your data at f99:
You can view all information f99 holds about you at any time.
You can correct any inaccurate or outdated information — simply contact support.
Upon account closure, data beyond the legally required retention period will be permanently deleted.
You can request a copy of all personal data we hold about you.
You can object to your data being used for specific purposes.
You can unsubscribe from promotional messages at any time.
To exercise this right, email us in Bangla at support@f99-baji.com. You will receive a response within 72 hours.
F99 strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.
If a minor is found to have created an account, it will be closed immediately and all associated data will be deleted.
If parents suspect their child has created an account on f99, please contact support immediately — we will take action right away.
F99 retains data only for as long as necessary. Different types of data are kept for different periods:
After the designated retention period, data is automatically deleted or anonymized.
F99 may update this Privacy Policy from time to time. For any significant changes, we will:
The date of every update will be shown at the top of this page under "Last Updated". Please check this page regularly.
For any questions, requests, or complaints regarding this Privacy Policy, please reach us through any of the following:
Emails are responded to within 72 hours. For urgent matters, please reach us via live chat.